Privacy Policy
Last updated: B 20, Y
Introduction
Welcome to the Privacy Policy of the Malawi Liverpool Wellcome Programme (MLW) apps and services. Your privacy is of utmost importance to us, and we are committed to ensuring the security and confidentiality of your personal information. This Privacy Policy is designed to provide clear insights into how we collect, use, and safeguard your data during your interactions with our apps and services.
Consent
By utilizing the apps and services provided by the Malawi Liverpool Wellcome Programme (MLW), you hereby consent to the terms outlined in this Privacy Policy. Your use of our apps and services indicates your agreement with the collection, processing, and use of your personal information as described herein.
Optional Services
In certain instances, MLW may provide optional services or features that require additional permissions or access to specific information on your device. By choosing to enable these optional services, you grant MLW the necessary permissions to collect and process the relevant data, as outlined in this Privacy Policy.
Revoking Permissions
You may manage your app permissions directly through your device settings. If you wish to modify or revoke specific permissions previously granted, please refer to your device's settings.
Personal Data We Collect
MLW collects data from you, through our interactions with you and through our apps and services. You provide some of this data directly, and we might get some of it by collecting data about your experience, use, and support interactions. The data we collect depends on the context of your interactions with MLW services and the choices you make, and the features you use.
Sensitive Information
Generally, we do not process sensitive information. However, when necessary and with your consent, or as otherwise permitted by applicable law, we may process certain categories of sensitive information.
Health Information
- • Medical history
- • Health conditions or diagnoses
- • Biometric data (e.g., fingerprints)
Biographical & Demographic
- • Race or ethnicity
- • Sexual orientation
Government-Issued IDs
- • Social Security numbers
- • Passport numbers
- • Driver's license numbers
Location Data
- • Real-time or historical GPS data
- • Location-based service data
Education Records
- • Student records
- • Academic transcripts
Personal Information
- • Name and contact details
- • Information voluntarily shared
Additional Data We Collect
Device Information: Mobile device ID, model, manufacturer, operating system, browser type, IP address
Geolocation Information: Location-based data (with your permission)
Mobile Device Access: Bluetooth, calendar, camera, and other device features
Mobile Device Data: Unique device ID, interaction patterns with applications
Push Notifications: Account and feature-related notifications (opt-out available)
How We Use Your Data
Malawi Liverpool Wellcome Programme uses the data we collect to provide you with rich, interactive experiences. We use data to:
Specific Processing Purposes
- • Account Management: Facilitate account creation, authentication, and maintenance
- • Service Delivery: Provide you with requested services
- • User Support: Respond to inquiries and resolve issues
- • Administrative Communication: Send updates about services, terms, and policies
- • Feedback Collection: Request feedback about your experience
We may also process your information for other purposes with your consent. Our processing of personal data for these purposes includes both automated and manual (human) methods of processing. Our automated methods often are related to and supported by our manual methods.
Your Rights
You have certain rights regarding your personal data, which include:
Right to Access
Obtain access to your personal data and information about what data we hold
Right to Rectification
Have personal data rectified if it is inaccurate or incomplete
Right to Deletion
Request deletion or removal of personal data where there is no compelling reason for continued processing
Right to Restrict Processing
Restrict or suppress the processing of your personal data in certain circumstances
Right to Withdraw Consent
Withdraw consent at any time, where relevant
Right to Lodge a Complaint
Lodge a complaint with a supervisory authority (the Information Commissioner's Office)
California Consumer Privacy Rights (CCPA)
Under the CCPA, California consumers have the right to:
- Request that a business disclose the categories and specific pieces of personal data collected about consumers
- Request that a business delete any personal data about the consumer that has been collected
- Request that a business that sells consumer personal data not sell the consumer's personal data
Exercise Your Rights
If you wish to exercise any of these rights, please contact us at:
Malawi Liverpool Wellcome Programme
P.O.Box 30096
Chichiri, Blantyre 3
Malawi
Email: privacy@mlw.mw
Please note that if you make a request, we have one month to respond to you.